shipping
✦ From Gili Air to your home ✦
Every order begins its journey on the beautiful island of Gili Air, where each piece is carefully prepared before being shipped to its new home.
We take great care in packaging every item to ensure it arrives safely, wherever you are in the world.
Worldwide Shipping
We ship internationally to most countries.
Shipping costs and delivery times are calculated during checkout according to your destination.
Processing Time
Each order is carefully prepared before shipping.
Please allow 1–3 business days for order processing before your parcel is dispatched.
Delivery
Time
Delivery times vary depending on your location.
As a general guide:
Indonesia: 2–5 business days
Asia: 5–10 business days
Europe & Australia: 7–21 business days
North America: 10–21 business days
Packaging
Every item is securely packed using protective materials to ensure it reaches you in perfect condition.
For our handcrafted shell chandeliers and delicate decorative pieces, we pay special attention to safe packaging throughout their journey.
Customs & Import Duties
International orders may be subject to customs duties or import taxes depending on your country’s regulations.
These charges, if applicable, remain the responsibility of the customer.
Need help ?
If you have any questions regarding shipping or delivery, we’re always happy to help.